We hate to see you go! But to cancel your membership enter your username on on this page. You will be directed to the billing company that processed your transaction. You can cancel your membership there. If you have any problems, shoot an email over to firstname.lastname@example.org!
This may be due to several causes. Maybe the contract period is over. If a message suggests you to change your password, send an email to email@example.com including your user data (username is enough).
If your situation is different, you can contact us by sending an email to firstname.lastname@example.org